Privacy Policy for WELLMIND INC (www.wellmind.clinic)

Last Updated: June 30, 2024
 

WELLMIND INC ("we", "our", or "us"), operating as WellMind Clinic, respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website (www.wellmind.clinic) and tell you about your privacy rights and how the law protects you.
 

1. Important Information and Who We Are
 

Purpose of this privacy policy

This privacy policy aims to give you information on how WELLMIND INC collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up for our services, request information, or contact us.
 

Controller

WELLMIND INC is the controller and responsible for your personal data. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us using the details set out below.

2. The Data We Collect About You

We collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
 

- Identity Data includes first name, last name.

- Contact Data includes address, email address and telephone number.

- Service Data includes information about the services you are interested in.

- Communication Data includes any message you send to us.
 

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data) through our website. However, please note that the nature of our services may involve the discussion of sensitive personal information during therapy sessions.
 

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
 

- To respond to your inquiries about our services.

- To provide you with the mental health treatment and couples therapy services you have requested.

- To manage our relationship with you.

- To improve our website and services.
 

4. Disclosure of Your Personal Data

We do not share your personal data with any third parties except as required by law or with your explicit consent.
 

5. Data Security and HIPAA Compliance

We are committed to ensuring the security and privacy of your personal information, particularly given the sensitive nature of mental health services. As a healthcare provider, we are subject to the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and its subsequent amendments.
 

HIPAA Compliance. We comply with all HIPAA regulations regarding the collection, use, and disclosure of Protected Health Information (PHI). This includes:
 

- Implementing physical, technical, and administrative safeguards to protect your information

- Providing this Notice of Privacy Practices describing our legal duties and privacy practices

- Following the terms of our Notice of Privacy Practices
 

Website Limitations and PHI

Important Notice: While we take extensive measures to protect your information, please be aware that our website host and domain server do not guarantee HIPAA compliance. For this reason, we strongly advise against sending any Protected Health Information (PHI) through our website, including through contact forms, chat features, or any other means of communication offered on the site. 
 

For the protection of your privacy and to ensure HIPAA compliance, please only share PHI during in-person visits, through our secure patient portal (if applicable), or via other HIPAA-compliant methods as advised by your healthcare provider.
 

Encryption and Security Measures

To protect your personal information, we use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. We also implement the following security measures:
 

- Secure Sockets Layer (SSL) protocol to encrypt data transmitted through our website

- Firewalls and intrusion detection systems to prevent unauthorized access

- Regular security audits and staff training on privacy and security practices

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job are granted access to personally identifiable information.

Please note that despite our best efforts, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us of the problem.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to access, correct, erase, restrict, transfer, or object to the processing of your personal data.

 

8. Children's Privacy

Our website is not intended for children under 18 years of age, and we do not knowingly collect personal information from children under 18.

 

9. Changes to the Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

 

10. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us in one of the following ways:
 

- Mailing Address: WellMind Clinic, 3275 S Jones Blvd, Suite 103, Las Vegas, NV 89148

- Email: hello@wellmind.clinic

- Phone: (702) 800-0684